Administrative record keeping is the process of maintaining medical records for patients with the objective o0f providing future references which could help in improving healthcare provision. Therefore proper record keeping in the healthcare sector contributes to efficiency in healthcare provision. The “My Health Record” program involves electronic storage of patient information and hence making it effective since there is no paperwork involved (Sullivan & Wyatt, 2006). A large amount of data can be stored in the database while occupying minimal space. The program will help all health care providers to comply with the law governing the keeping of administrative records.The paper discusses the challenges and the problems that may arise as a result of using “My health Record” as a method of summarizing a patient`s health information. The report also discusses the capabilities and the potential benefits of the program. The report ends with a conclusion that advises on whether the government of Australia should go ahead with the program or not.
“My Health Record” may bring about a variety of challenges to health care service provision. One of the major issues that may affect electronic health keeping through “My Health Record” program is the safety of patient information. We are in an era where cybercrime is on the rise.It, therefore, means storing patient data on electronic systems may expose it to theft through hacking and this may infringe on the patient rights (Gupta, 2008). If the information reaches a third party who is not authorized to access the information, it may result in stiff penalties for the health care provider or even jail sentence.
Another challenge that could be faced when the electronic record keeping system gets introduced in the healthcare sector is that the data may get permanently lost as a result of the breakdown of the systems (Iacovino, 2006). Recovering this data can either be difficult or entirely impossible.
Another potential challenge of electronic health records is that they do not follow the normal workflow of a physicist. It may interfere with the productivity of clinicians and other healthcare professionals and hence affecting health care services.
There is also the problem of medical identity theft.Electronic healthcare record keeping has opened a gap that could be exploited to commit identity theft. Medical identity theft is the illegal use of personal information of a patient to obtain medical services. The data can also be sold to criminals globally.
The “My Health Record’ program has many capabilities that make it suitable for record keeping of medical records. “My Health Record” can improve the efficiency in service provision in the healthcare sector in Australia. It means that patients' data will be easily available and accessible to medical officers. Medical officers will, therefore, be able to make a diagnosis to the patient informed by the historical record of the patient as well as tests conducted on the patient (Kostkova, Szomszor& Fowler, 2012).
The system also has the capability of reducing the cost of record keeping by more than 30%. Electronic record keeping is cheaper than keeping physical records and hence it has the capacity of reducing costs for healthcare providers.
The system also has the capability of reducing the cases of privacy infringement when it comes to healthcare information ( Pagano, M. P., & Pagano, 2011). Data stored electronically may be safer compared to data stored in other forms.The data is more secure because few people can access data that is stored electronically compared to records stored physically.
One of the benefits of the “My Health Record” is that it will help all health care providers to comply with Government legislation governing patient information record keeping(Azim, Tunon&Baqui, 2013).Therefore, the government can be able to plan and improve standards of health care for its citizens when it has reliable and up to date medical records of all patients.
Another benefit is that medical officers can be able to use the medical records to treat a patient without seeking too much medical history from the patient, some of which is difficult to recall.It will make the work of medical physicians easy since the data is reliable and accurate (Goldstein, 2007).
Patient health information stored electronically will be more secure if appropriate security measures are taken to protect the data. It will ensure adherence to privacy and confidentiality laws if appropriate security measures are put in place
Another benefit of electronic health records is that people who find themselves in casualty situation such as an accident or natural disaster can benefit from the records. Even when the patient is unresponsive, the doctor can access the information and use the historical data of the patient to help save the life of the patient.
Since in most instances, the patient is under the care of different doctors, the medical staff can be able to exchange important information about the patient in an easy manner. Medical practitioners can also easily transfer data on the patient to other departments without making errors which can be made if other methods are used (Williams &amarth, 2011).
The quality of healthcare in Australia will improve as a result of the adoption of “My Health Record.”Quality will improve because the timely and accurate data generated from the system will lead to a better diagnosis.
From the study carried out,“MyHealth Record” has various benefits and challenges. The electronic health record system is cheap and affordable to the players in the healthcare sector in Australia. The cost of installing and maintaining the record keeping systems is low and hence making it`s a good choice. The system will also improve efficiency in health care provision since information is easily assessable and reliable. “My Health Record” can be insecure because its more likely to be targeted by cybercriminals and hence may lead to theft or loss of patient health records. The information in the electronic storage system can get assessed by unauthorized persons and hence lead to infringement of privacy rights of patients. The other problem that may be brought about by “My Health Record.”
Azim, S., Tunon, C., &Baqui, A. (2013). Record Keeping Systems for Quality Improvement in Urban Primary Health Care Clinics. World Health & Population, 2(2).
Goldstein, D. E. (2007). Medical informatics 20/20: Quality and electronic health records through collaboration, open solutions, and innovation. Sudbury, Mass: Jones and Bartlett Publishers.
Gupta, M. (2008). Archives and records management. New Delhi: Global India Publications.
Iacovino, L. (2006). Recordkeeping, ethics, and law: Regulatory models, participant relationships, and responsibilities in the online world. Dordrecht: Springer.
In El, M. C. (2014). Research perspectives on the role of informatics in health policy management. Hershey, PA: Medical Information Science Reference.
Kostkova, P., Szomszor, M., & Fowler, D. (2012). Electronic Healthcare: 4th International Conference, eHealth 2011, M?alaga, Spain, November 21-23, 2011, Revised Selected Papers. Berlin, Heidelberg: Springer Berlin Heidelberg.
Pagano, M. P., & Pagano, C. L. (2011). Authoring patient records: An interactive guide. Sudbury, Mass: Jones and Bartlett Publishers.
Sullivan, F., & Wyatt, J. C. (2006). ABC of health informatics. Malden, Mass: Blackwell Publishing.
Williams, T., & Samarth, A. (2011). Electronic health records for dummies. Hoboken, N.J: Wiley Pub.