Toyota case study Essay


In this paper we will discuss how the seat issue is an issue that ought to have and could have been explained sooner in Toyota Motor Manufacturing (TMM)Case. It is a case of what can happen when an organization makes special cases in their procedures. On the off chance that TMM USA had pursued the Toyota Production Systems (TPS) process in managing the seat issue it would have been illuminated decently fast, despite the fact that it would have been very expensive to do as such. I trust an altered TPS framework could be connected to the disconnected procedure which would urge workers to search for answers for the reason for the issue instead of simply fixing the issue.


The primary point of the case was the issues brought about by blemished or harmed seats. The first was the real deformities with the snares and the harm brought about by cross stringing by workers when introducing the seats.

This issue prompted the second issue, which was the takeoff from the Toyota Production System (TPS) when managing the seat issue. As opposed to fix the issue with the seat when it occurred, they proceeded with the vehicle's production and stressed over the seat a while later.

What's more, this prompted the third issue, a development of vehicles with seat issues in the disconnected task region.

In perusing the case I saw three subtopics. They were the utilization of TPS in TMM USA, the issues brought about by the expansion in the Camry situate alternatives and the taking on of

all the wagon productions for TMM, and connection between TMM USA and its seat provider Kentucky Framed Seats (KFS).

The main activity is to decide whether the procedure used to tackle issues with damaged seats is the best strategy to utilize, particularly since it doesn't pursue the TPS technique for halting production, making sense of why the issue occurred and how to keep it from happening once more, fixing the deformity, and restarting production.

It should start by mapping-out how the seat issue is as of now being taken care of. The procedure works this way:

1. a colleague would see an issue and afterward stop production and report it before introducing the seat;

2. the group chief would then label the vehicle to alarm QC of the issue and restart production;

3. the vehicle at that point experienced the remainder of production obviously;

4. next the vehicle was moved to the Code 1 center region to check whether the issue could be fixed right away;

5. in the event that it could be fixed promptly it was, generally the vehicle was moved to the flood parcel and another seat was requested.

There were a few reasons given for making this deviation from TPS.

They were:

1. the issue was at that point known by the get together group;

2. building the vehicle without the seat gathering was anything but difficult to do; and

3. it was trusted that halting production sufficiently long to acquire the new seat was excessively costly (stoppage of one vehicle worth $18500 for 57 seconds would cost roughly

$3415 and as of now it takes 30 minutes to create a seat).

The following issue to consider at is the reason these autos were sitting in the flood parcel for such a long time. KFS was making unique conveyances of new seats two times per day to supplant the flawed seats, yet at the same time there were autos with damaged seats sitting in flood parcel for more than four days. The other seat issues that Mr. Friesen should investigate are the issues brought about by cross-stringing, breaking of the snare, and the conveyance of the wrong seat by KFS.


There are around five unique alternatives that I trust Mr. Friesen could pursue.

The first is to alter the seat gathering group. He ought to decide whether there are any adjustments in representatives, procedures, or preparing that should be made.

The second alternative is to revise the disconnected procedure. There should be something done to lessen the quantity of vehicles sitting on the flood parcel hanging tight for new seats. Conceivably, a framework that informs workers when a vehicle has been sitting in the flood part for beyond what four hours could be utilized. This ought to permit enough time for the right seat to arrive and the issue fixed. Additionally, if the representative definitely realizes that the seat should be

reordered, for what reason wouldn't he be able to reorder it right at that point. The third choice is to upgrade the seat to take care of the issue of the breaking snare. Mr. Friesen looked into this and found that it would cost KFS $50",000 to update the seat. The inquiry here would be to what extent would it take to recuperate the expense, is it not worth the expense to upgrade it, or is there a superior method to take care of the snare breakage issue.

Another conceivable answer for this is have the worker invest somewhat more energy in introducing the jolt through the snare thus will almost certainly utilize more alert. The following choice is to take a gander at KFS's production procedure. How can it be that the disconnected group now and again gets the wrong seat type? Does KFS play out a quality check before the seat leaves their organization? They should work with KFS to guarantee that KFS completes a quality look at before sending the seat. The last alternative is to audit the expansion in the measure of work since the expansion of seat choices and the wagon production and discover approaches to deal with it. In this alternative, it may be important to utilize another provider to enhance the seats that KFS can't create quick enough. I realize that these have been recorded as alternatives, yet I trust that they all should be possible and ought to be.

The explanation behind this is however any of these would help mitigate a portion of the seat issues and diminish the quantity of vehicles with deficient seats or the fixing time of The purpose behind this is however any of these would help lighten a portion of the seat issues and lessen the quantity of autos with imperfect seats or the fixing time of them, they really center around various bits of the issue. The topic behind the TPS procedure is to wipe out all waste thus every one of these issues should be settled. Along these lines to whole up what should be done, Mr. Friesen needs to recognize the procedures that need improvement, accumulate more information on what the issues are and their causes, and dissect the information to figure out what the answer for the issues is.

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