Taking a summer family vacation is something we all love to accomplish every year. It is our greatest wish that our loved ones enjoy their time and create new experiences that will last a life time. It is also true that we want the travel part of the vacation to go as smooth and fast, especially when a long flight must be reserved. It is why airlines should provide an accurate update about flight details 24 hours in advance that will result in express check-in and boarding without any surprises that could ruin planned events. It is also important that airlines should have a clear plan of action that will transport passengers in case an unexpected issue arises within 24 hours before take-off. Unfortunately, the current notification system used by major airlines is insufficient and ineffective. By failing to notify passengers in advance of delays and cancelations, the current notification system makes the industry less profitable. In addition, the failure to notify also creates a ripple effect that is experienced in other airports thus wasting more time and increasing delays even more.
Furthermore, by not contributing to a plan of action in case of unexpected delays or cancelations, they are creating a poor and unreliable image. On average, a passenger spends two to four hours at the airport before take-off. That time can be greatly reduced if accurate and reliable automatic notification tools are designed and used to speed-up check-in and boarding time. These reliable tools will also provide live detailed information about flight status that will prepare travelers for unexpected delays. In 2006 corporations became increasingly concerned about businessmen missing important meetings because of flight delays and cancelations.
Travel management companies came up with a solution by introducing automatic flight alerts. The project was so successful that major companies, like American Express, refined the tools to make them more reliable and accurate. The automatic flight notification system reduced the time businessmen needed to stay in airports and eliminated the need to travel to the airport for a canceled flight. However, these tools are used by a select few and are not yet mainstream. Major airlines have made progress toward achieving same success with their automatic notification system, but it is often unreliable and only updates when the airline chooses to do so. A clear solution to this problem is to introduce regulations that require airlines to provide live updates about flight and plane status, so travelers can alternate plans if the flight is delayed or canceled 24 hours in advance before take-off. In case of unexpected delay or cancelation within the 24-hour window, airline companies must hire a 3rd party airline to complete the trip on their behalf in a reasonable time. On average, there is a total of 50,000 canceled flights per year by all airlines, costing on average $5,000 per flight for regional flights and more than $30,000 for international flights.
In addition, airlines are required to pay a fee to the FAA for each delayed flight. It is a significant amount of revenue that is lost due to delays and cancelations. Furthermore, the unreliability creates an undesirable image for the industry. By upgrading the current notification system and allowing live updates for flight details, airlines will benefit most as end-result by cutting down on delayed and canceled flight cost and fees. The notification system will also create a reliable image for the industry thus increase the need for air travel.
Lastly, the notification system upgrade will have a dramatic impact with the consumer. It will create a reliable and efficient transportation experience with less delays and unnecessary travel to the airport. With notifications 24 hours prior to take-off, travelers can make required changes to their plan if a plane is canceled. This will increase overall experience for the traveler and thus the demand for travel.