Springfield Animal Hospital Case Study Essay


Discuss the Case Study of Springfield Animal Hospital.



The paper reflects on the organization “Springfield Animal Hospital” which is a privately owned hospital. The main purpose of the report is to provide proper justifications for each of the references that are selected in order to illustrate the questions of the case study “Springfield Animal Hospital”. The paper illustrates the appropriateness of the choice of various references as well as sources in order to provide an overview about their significance in context to the case study.


Smallbusiness.chron.com. (2017). The Information Systems & Information Management Needs of a Small Business or Organization. [online] Available at: [Accessed 31 Mar. 2017]

The above reference is selected for answer number 1 as it helps in illustrating the importance of information system in an organization. The SAH management wants to use an information system in order to resolve the problems, which are related with the operations of the organization. Therefore, the importance of information system for its future operations as well as need of information system in small business is required to be clarified for answering question number 1. The reference is considered appropriate as it helps in discussing the significance of information system. It demonstrates that proper use of information system in small-scale organizations. Proper information systems are required for managing the accounting system, inventory management as well as inventory, payment processing as well as communication. It is analyzed that accounting system software is required to be used in order to track income, expenses, tax liabilities as well as receivable (Smallbusiness.chron.com 2017).The reference helps in demonstrating the usefulness of information system in small-scale industries properly. It is analyzed that for managing the payment system, the organizations generally utilize payment-processing technology that helps in ensuring that a business can accept both the debit as well as credit card payments. This information will be helpful for SAH, as they will get an overview of information system application in small-scale industries.

The Perspective. (2017). Problems using Manual System & IT Solution. [online] Available at: [Accessed 31 Mar. 2017].

The above reference is selected for answer number 2 as it helps in elaborating the problems that are faced by organizations for utilizing manual systems. The SAH organization faces numerous problems due to the utilization of manual system. The organization does not utilize IT set up and therefore number of problems associated with the operations of the organization arises. The site of the organization cannot be shared as the organization faces problems related with duplication of the same value (The Perspective 2017). There are number of other problems that SAH faces which includes safety as well as security of data across various sites, logistical issues, staff timesheets, conducting staff meetings, payroll processing. The reference is appropriate as it helps in discussing the problems that an organization faces due to its manual operations. The reference would be helpful in providing an overview that is generally faced by SAH. It will be helpful in discussing the challenges that SAH faces in order of priority. The main problem that is found by utilizing manual system is duplication of data, which is both time consuming and causes wastage of resources. The data, which is entered, is redundant, as there is no repetition check with the help of the computer. The above reference is very much useful for SAH as it helps in providing an overview about the problems that is occurring due to use of manual system.

Affairs, A. (2017). Website Requirements | Usability.gov. [online] Usability.gov. Available at: [Accessed 31 Mar. 2017].

The reference is appropriate for answer number 3 because it helps in illustrating the requirements that are required for designing as well as implementing a website. The organization SAH wants to implement an Information system that will be helpful for the clients as with the help of the online application they can book treatment of their pet’s online, pet appropriate information out grooming of the pets as well as bout their accommodation. Therefore, the organization wants to design a website (Affairs 2017). The requirements of the website must be clarified so that they the organization can design it as per its business requirement. The website requirement includes business requirements, user requirements, functional requirements, quality of service requirements, implementation requirements and many more. The reference also helps in providing information about the best practices of the requirements. The requirements of the organization must have to be specific as well as complete in order to design a consistent as well as prioritized website for the company. This reference helps in reflecting an overview of the requirements, which SAH needs in order to design the website.

Business Uses of the Internet, Intranets & Extranets. [online] Available at: [Accessed 31 Mar. 2017].

The reference is selected for answer number 5 as it helps in explaining the importance of extranet, intranet as well as internet. The organization “SAH” needs to use Internet, Intranet as well as Extranet for engaging with the key stakeholders as well as for fulfilling communication as well as different requirements of collaboration. It is analyzed that Internet is utilized for creating business opportunities for various networking, information retrieval, marketing as well as sales of the organization (Business Uses of the Internet, Intranets & Extranets 2017). The organization uses internet for gathering various information and helps in interacting with various individuals of the organization. On the other hand, it is identified that Intranet is utilized for various digital communication needs of the organization. they helps in providing a overview for secure space storing, accessing as well as developing various types of electronic devices whereas extranet are generally used for connecting numerous intranets together. It is analyzed that the reference is very much proper for the answer as it helps in providing an overview to SAH about the use of internet, extranet as well as intranet. With this, the organization will be able to utilize this strategic tool in order to have proper communication with the various stakeholders of the organization.

Hayes, J., 2014. The theory and practice of change management. Palgrave Macmillan

The reference is appropriate for question number 6 as it helps in explaining the significance of change management and its importance in the organization. The SAH organization wants to replace its manual system of operation with the help of information system. Therefore, numerous changes will occur in the organization. The organization wants to get an overview about the significant of change management so that it can be able in managing the organizational changes, which is mainly occurring with the implementation of the information system within the organization. It is analyzed that the reference helps in illustrating the importance of change management for managing any type of changes within the organization. The advantages of change management is that it helps in closing the gap between requirements as well as results, helps in enhancing the likelihood of the project success, assist in mitigating the mission related risk of the organization, helps in treating the employees of the organization properly and helps in delivering the people dependent portion of the project (Hayes 2014). Therefore this reference is quite suitable as it helps in reflecting the benefits that SAH will receive after utilizing change management in order to cope up with the changes that occur due to the change.

Galliers, R.D. and Leidner, D.E., 2014. Strategic information management: challenges and strategies in managing information systems. Routledge.

This reference is appropriate for answer number 6 as it helps in explaining the issues, which are associated with the use of information system. It is analyzed that the organization SAH can face number of challenges by introducing information system within the organization. The challenges may be related either with the security or with the ethical issues. The organization does not want that the challenges, which are associated with the information system of the organization, will hamper its business related operations (Galliers and Leidner 2014). Therefore, they want to have an overview about the issues as well as their solution. The reference helps in providing an overview of all the problems that the organization can face due to the introduction of the information system within the organization

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