Portfolio: Organizational Processes And Structure Essay


Discuss about the case study Portfolio for Organizational Processes and structure.


Importance of organizational processes

The processes of performing the business activities are important for the business organizations as the performance of the organizations are largely dependent on the processes adopted by the organization for accomplishing the necessary business activities of the organizations. There are different processes performing business activities and the organizations have to choose the right processes for their business activities because appropriate selection of the required business process improve the efficiency of the business organizations (Kadlec, 2012). There are many scholars are working on the business processes and intend to improve the business process so that the efficiency of the organization improve.

Changing business environment

The globalization and advancement of the technologies has largely changed the processes of doing business. Moreover, in last two decades the scenario has been immensely changed. Therefore, in order to competent with the change the business processes of the organizations have to be changed. The business process has to be complied with the changing business environment and the change management can help in fulfill the requirement of the changed business model.

Process change methodology

The change processes comprise with few certain steps which are as follows; initially the assessment of the needs for the changing, detect the required change and solution for the issue, deploy the necessary tools and techniques and resources in order to accomplish the necessary changes (M.E. de Waal and Batenburg, 2014). After that time to time checking of the deployed change is essential for measuring the effect of the changes. Therefore, in order accomplish the change successfully within the organization, the management and the employees have to be prepared for the change, I 2nd step the change must be managed, and last step is to reinforcing the change within the organization. In this way the change can be possible, which improve the potentiality of the business.

Organizational structure

Organizational structure is important for the business organization and all the organizations have definite structure that helps in improving the efficiency of the business organizations. The organization structure is usually the hierarchy of the members of the organization according to the function of the organization. The organization structure states the character of the organizations as well as the values of the organizations (Kadlec, 2012). Depending on the values of the organization as well as the features of the business the organizations intend to adopt a fixed structure in order to perform the business operation. There are mainly four different types of business structure as per the nature of the business; bureaucratic structure, divisional structure, functional structure, matrix structure.

In bureaucratic structure, there are fixed levels of standardization, while the organization develop complex as well as large bureaucratic structure are needed for the management of the organization.

In functional structure the organization use to be divided on the basis of the function, it allows the business organization to improve the efficiency of the business.

The divisional structure divides the organization into the functional areas and each division use to be equipped with its own resources for functioning independently.

In matrix structure the employees are placed in the organization on the basis of their function and eligibility.

Business process performance Measurement


The business process management process helps the organization to create the overview of the business process management with the creation of the competitive pressure with the creation of the advantages for underlining the business approaches. The definition of the process provides the approach for converting the inputs and the outputs. It also provides the resources of an organization which is seemed to be useful for the reliable and the repeatable achievement of the goals. A business process helps in the intention for the production of the business with repeating the cycle with reaching the business goals . Essentially, with the consideration of the predictable and the definable inputs with the linear and the logical sequence of the flow of the work, the management of the process carried out by the business helps in the creation of the appropriate approach with the construction of the approach. The measurement of the performance provides the critical approach with aiming the integration of the various managerial levels and the functions with the integration of PMS as the balancing tool.

Rigorous process performance measurement system

Rigorous process performance measurement system helps in the creation of the appropriate performance for the system with the consideration of the corporate and the functional strategies and the objectives. The objectives of the process of the functional activities help in the creation of the feedback for the system that enables the management decisions (Raynus, 2011). In this case the process performance management performance helps in the creation of management of the performance with the closed deployment of the feedback system, thereby helps in the facilitating the performance of the appropriate decision of the control process. The information system performance management process helps in the creation of the performance system provides the integration of the relevant and the tactical measurement of the relevant systems.

Evaluation of the performance of process managers with the overall evaluation of organizational performance

The evaluation of the process consists of the managers helps in the creation of the simple set of the objectives. The consideration of operation helps in the creation of the feasibility report that helps in understanding the guidance in order to create the track of the operation and thereby the management tool helps in the creation of the budgeting and the determining the effective management of the strategies for the appropriate development of the process managers’ performance (Weske, 2012). The measurement tool helps in the establishment of the critical process measurement with the appropriate evaluation of the customer’s requirements and thereby the identification of the specific and quantifiable results of the work. It also helps in the establishment of the targets that in one way helps in the creation of the quantifiable outputs with the appropriate creation of the opportunities for the measurement of the company.


The overall business process measurement helps in the creation of the opportunities for the appropriate need of the topic with the creation of the logical ways for the mitigation of the problems. This project provides the overview of this overall performance development of the measurement of the programs.

Business Process Analysis

Business process analysis is a set of activities that are undertaken by an organization in response to some initiating operation to generate valued results. A process can be extremely complex or very simple. The business process can be an operational or core process, a management process ad a support or enabling process (Al-Hakim and Memmola, 2009).

The business process can be divided into three parts and combines analysis technique and issues with specific levels. One set of business process analysis techniques are used to improve or redesign higher level processes. Another set of process is used on the types of problems that arise in the middle of the business process (Grant, 2016)

The other set of processes is appropriate at the bottom of the hierarchy.

Simple and complex processes

Simple business processes follow a well defined and consistent sequence of steps with clear defined rules. Each task or step scan be defined precisely and sequence lacks exceptions and branches. Complex business processes involve exceptions and branches draw on rules and it is less defined. It requires more initiative on part of the human performers (Grant, 2016).

The workers are engaged in the tasks and jobs that require skill and knowledge. Nowadays, the workers are using advanced technology such as use of computers in order to manipulate or acquire the information that are required to perform their jobs.

Process flow diagram

The boundaries of process are defined by the exit and entry points of outputs and input of the process. The process flow diagram is considered as one of the most valuable tool to understand the business process by using graphic elements in order to represent flows, storage and tasks (Al-Hakim and Memmola, 2009)

The flow diagram for the simple process that have three activities:

The symbols in the process flow diagram are as follows:

  • Rectangles: It represent tasks
  • Arrows: It represents flow which includes flow of information and flow of material.
  • Inverted triangles: It represents inventory. The storage represent work in the process inventory, raw material inventory and finished goods inventory.
  • Circles: It represents storage of the information

Business process problems

The business process problem is the difference between what an organization desires and what exists now. Performance gap is the difference between the measures of performance of To-Be process ad As-Is process. Capabilities gap is the difference between how the tasks can be done and how they should or could be performed in the process.

Process performance measures

The operational managers are very much interested in the aspects of process such as quality, speed, flexibility and cost. The aspects of process performance measures are as follows:

  • Process capacity: Process capacity measures the output rate of the operations.
  • Capacity utilization: It is the process capacity percentage that is actually being used.
  • Flow time: The time required by the business process from entry point to exit point
  • Work in process: Inventory amount in the process
  • Labor utilization: The number of labor utilized in the process.

Business Process Improvement Methodologies


The business process improvement helps in the consideration information process with including the software tools for the enhancement of the process. it also helps in the creation of the simulation process for the enhancement of the appropriate methodologies with the provision of focus on the improvements. It also consists of the different techniques for the appropriate implementation of the tools and thereby it also helps in the creation of the enhancement with the consideration of the current techniques.

Software Tools for Business Process Analysis and Design

The analysis of the software helps in the consideration of the appropriate tools thereby helps in the provision of the appropriate designing and documentation of the IT applications. It also helps in providing different analysis techniques with the appropriate mitigation of the process. It thereby helps in the creation of the report process and also helps in reporting various facilities in order to enhance the growth of the process of the KPI’s and also helps in the creation of the optimization process (Glykas, 2013). It also provides the various strategies for the sharing of the corporate governing of the share and thereby the collaboration of the improvements helps in governing the stakeholders’ base with the creation of the base portal. The designing and the documentation of the continuous process improvement helps in the creation of the profit with governing the business process and the IT architecture. The flexible business processes with the assurance of the IT agile reactions to changing the conditions of the market.

Business Process Management Suites

The business process management site is a tool to design, improve and implement a set of activities that would accomplish organizational goal. It helps to provide improvement in the business process by giving modeling tools and process discovery, workflow engines, testing tools and business rule engines. Business analysts, process professionals, IT workers and developers can utilize the business process management process suite to improve effectively organizational efficiency, profitability, productivity and efficiency (Weske, 2007). The business process management suite supports the business operations such as complex event processing, business activity monitoring and real time analytics. It also includes social, collaborative and mobile capabilities.


This part of the report provides the appropriate enhancement of the business process management with the creation of the software process analysis and the design. It also helps in the creation of the process for the enhancement of the factors and thereby provides the appropriate strategies for the enhancement of the strategies.


Glykas, M. (2013). Business process management. Berlin: Springer.

Raynus, J. (2011). Improving business process performance. Boca Raton: CRC Press.

Weske, M. (2012). Business process management. Berlin: Springer.

Al-Hakim, L. and Memmola, M. (2009). Business web strategy. Hershey: Information Science Reference.

Grant, D. (2016). Business analysis techniques in business reengineering.Business Process Mgmt Journal, 22(1), pp.75-88.

Weske, M. (2007). Business process management. Berlin: Springer.

Kadlec, J. (2012). Two?€ђdimensional process modeling (2DPM). Business Process Mgmt Journal, 18(6), pp.849-875.

M.E. de Waal, B. and Batenburg, R. (2014). The process and structure of user participation: a BPM system implementation case study. Business Process Mgmt Journal, 20(1), pp.107-128.

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