Physical Understanding System Development Essay


Discuss About The Physical Understanding System Development?



The roadmap in the business change is considered as the high level and graphical overview of the project deliverables and goals represented through a timeline (Becker et al. 2012). The roadmap shows the changes in the business along with a plan to implement those changes. The changes in the business mainly happens due to implementation of information and communication technology or change in the business objectives.

The report is based on the CC Music’s software selection and implementation plan. The software selection process is done based on the objectives of the business process change. The project needs to be small and budget friendly. The recommendations is a great source of su9ggesting various implementation considerations.

Current Situation of CC Music:

CC Music is currently doing business with one Northern Soul band. The owners are experienced musicians and music technology teachers. As the owners have a long history associated with the bands, they have found it possible to conduct events and manage bands. The organization is responsible for managing studio works, TV and Radio programs and band performing on parties and events. The organization currently using a website to publicize the band. The booking process is done over the phone. The postal system is used for receiving cheque and contracts. All the processes of CC Music is done manually based on paper work. Only two members that are Chris and Clive has to do all the works on their own.

Issues with the current situation: As the organization does not have any technology to assist in the business activities there are various issues in the organization. The paper based works are often tend to error and if a paper is lost then the data will have to be collected, unless a copy is present. As the organization is looking forward to grow its business, the biggest challenge will be maintaining all the paper based work and managing data. Chris and Clive will not be able to handle the huge amount of work if more bands are registered. The communication is a key factor in business growth. The organization does not have any proper way of storing the conversation. The communication among the external factors over the telephone will surely be a serious issue while the organization will handle multiple tasks simultaneously. The reports have to be generated manually which is always full of errors and affect the decision making process badly.


Business Process Change Objectives: CC Music is willing to adopt a standard business approach to grow its business. The change must make the organization able to provide better and quality services to various bands. Better tracking of data is another objectives of business process change.



Start Date

End Date

Identify the software solution options



Compare and Select the software solution



Identify software development methodology options



Select the methodology



Employ the team members



Develop system



Train User



Proposed Changes:

The main factor in the change of the business process is implementation or integration of ICT system in the environment of CC Music. The organization wants to provide services to several bands. In order to that CC Music must improve its infrastructure and business process. The most effective change in the process is communication. The organization will be integrating a software solution that will be consisting of website so that the clients and audiences can communicate with business anytime. The next big change is the change of paper based work into digital automation. The proposed software will store all the data into the system and these data will be used for creating report. Till now there is no decision making support to the owners of CC Music. Through the implementation of the IS, CC Music will introduce the decision making support to the business environment.

Potential Risks: The change will be inviting various risks that has to be identified and mitigate. The risks of the change are wrong project estimation, cyber threats, improper training, internal threats, additional cost to implement change and wrong software selection.

Risk Name



Mitigation Strategies

Wrong project estimation



Risk avoidance

Cyber threats



Risk transfer

Improper training



Risk avoidance

Internal threats (Farkas et al. 2016)



Risk limitation

Additional cost to implement change



Risk acceptance

Wrong software selection



Risk avoidance

Selecting the Software Solution:

The software selection is a crucial part of the project planning. There are four choices in the hands of Chris and Clive. They can either go with the open source ERP or implement a information system through open source language and database. In both the cases, the cloud system is preferable as it will reduce cost of hardware and other in-house development charges. As per the aforementioned objectives, a system that can cope with the business growth and provide a good opportunity to CC Music to increase client base is preferable. The PHP and MySQL based system is suggested to CC Music as this software solution will allow Chris and Clive to customize and change the software as per business requirements easily and with low expense.

Process of Implementation:

The process of implementation is followed by a planning phase where the SDLC methodology is selected. The traditional waterfall model is best suited for this software development project as the project is small and straight forward. The requirements of the software is well known and the user requirement collection procedure will be significantly small. After the planning is completed, the project team members will be hired (Laudon and Laudon 2016). Hiring employees is the only major expense in this project. The system requirements will be collected and evaluated in the next phase. After the requirements are identified, the system design will be executed. In this phase, the system interaction, behavior, data flow, database design and many more activities will be done. Based on the designs the next phase, development, will be carried out. The developed system will be continuously tested until a functioning system is generated (Putri and Rosa 2016). The tested system will be deployed in the environment of CC Music in the deployment phase. The users of the system will be provided training on how to use it during testing phase.


Form the above report it can be concluded that the system is a crucial factor in the business process change. Chris and Clive needs to support the project from the beginning and communicating with other stakeholders is important part. The ERPNext could be selected for the organization but as Chris and Clive are looking for a long-term system that can support business objectives, the PHP and MySQL based system is perfect. The organization can later modify the system’s each and every aspect as per their requirement.


Skilled IT Professionals: Chris and Clive must hire skilled IT experts so that no issue can occur during system development. It has been seen that many SME has faced issues as the developers did not have enough knowledge and skill.

Communication with Stakeholders: Communication among the project team and stakeholders of CC Music have a significant impact on the project. The IT system development is a critical task and often face unexpected challenges. In such situations, the stakeholders must support the project but it is recommended that communicating with the stakeholders on periodical basis helps in gaining their trust.


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