Organizational Citizenship Behaviors Of Directors Essay


Discuss about the Organizational Citizenship Behaviors of Directors.



The structure of the business organizations have been transformed in past few years. The advancement of the technologies and competitive nature in the market has put significant impact on the organization and its strategies and policies. Business leaders have now a days designed the organizational strategies and structure employee centric, as they are aware of the fact that employees are the key strength of the business organizations on which the growth of the organization is highly dependent. The primary objective of the business organizations is to serve the society and target market with quality product and service, so employees plays major role in earning this goal. The organizational management now a days aims at shaping the behaviour of the employees as per the requirement of the organization (Yung Chou and Pearson 2012).

The following report has articulated various aspects of the organizational behaviour and it has enlightened the aspect of human behaviour within the organization in recent time.

Theories and Concept of Organizational Behaviour:

There are various theories that have enlightened organizational behaviour and its various aspects of the organization behaviour, such as:

This theory has concentrated on the fact that how the organization can perform in an efficient manner. The objective of scientific leadership is to determine the organizational objective. Managers guide their organization to earn that organizational objective by shaping the behaviour of the employees and other members of the organization. Managers provide certain duties to the employees on the basis of their capabilities as manager believes that they will be able to perform the role (Yung Chou and Pearson 2012).

A team of Harvard Researchers has conducted a research on the organizational behaviour. After a long time they have finally reached into the conclusion by determining that there are some formal and informal behaviour within the organization that helps the organization to reach to the desired position (Lattal 2014).

This theory has concentrated on the decision making process of the organization. It has been stated in the theory that the decision makers of the business organizations are restricted to choose the alternative options that will be beneficial for the growth of the organization, instead of choosing the option that will be helpful to reach to the ultimate solution (Miner 2015).

Neo Human Relation School:

This theory has enlightened the structure of modern business organizations. There are various theories that like Maslow’s Hierarchy theory that has argued that employees are motivated on the basis of five levels, such as- psychological, safety, love, esteem and self-actualization, the theory of X and Y, where the theory x has stated that employers must use rewards system to earn the desired goal of the organization and theory Y has concentrated on that workers assume the responsibilities towards the organization. This theory of organizational behaviour has considered all these theories while describing the behaviour of the employees in the modern organizational structure (Lee, Kim and Kim 2012).

The theory has concentrated on the various system of the organizational structure. It has been argued in various sectors that the organizational management must allow the stakeholders to share their views over an issue. It will be helpful for the organizational management to rectify the issues and establish a strong organizational structure (Lattal 2014).

Different types of organizations are designed according to the requirement and market trend of the industry. The objective of the business organizations is to achieve the leading position in the industry by providing quality service to the employees. There are different type of market trend and requirement of the consumers for the different type of industry. People that are involved in those organizations behave accordingly. The organizational management makes sure that employees of the organization are behaving in an appropriate manner that can influence the growth of the organization. An exemplary example of this difference is the profit and non-profit organizations. The employers of the profit organizations make sure that employees are motivated to contribute their best performance to achieve the common organizational goal. On the other hand, in the non-profit organizations employees mainly focuses on the aim of the organization, which is to serve the society. They behave in a different manner than the employees of the profit organizations (Yung Chou and Pearson 2012).

Importance of Evidence Based Approach:

Evidence based approach plays vital role in today’s modern business organizational structure. It helps the managers and business leaders to identify the best practices for the organization that can stimulate the growth of the organization. Evidence based approach works as scientific method or medicine for the business organizations now a days.

Evidence based approach helps the management and leaders to take efficient decisions for the organization. It outs significant impact on the decision making process of the organization.

Evidence-based approach helps the managers to observe the requirement of the organization and the market trend, which is highly beneficial for the growth of the organization. The organizational management can choose the suitable method for their organization on the basis of these evidence (Lattal 2014).

Practice of Personal and Interpersonal skills and Knowledge:

Employers now a days seek interpersonal skills among their employee, as it plays crucial role in the growth of the organization. Employees need to nurture their personal ad interpersonal skills that can influence the growth of the organization. There are various skills that are required to lead the organization to achieve the organizational goal, such as- capacity of working in a team, problem solving capacity, decision making capacity and so on. This skills need to improved to carry out any business venture (HU 2015).

Teamwork plays vital role to stimulate the growth of the organization. Every business organization is a team and unity is considered as the key word for the success in this today’s competitive world. Employers always try to maintain the unity within the organization to survive in the competition. They encourage their employees to work as a team to earn the desired common organizational goal (Miner 2015).

Teamwork helps the organization to overcome many obstacles and lead the organization in the right path.

Employees must work as a team in an organization as it will help the organization to fight against many external threats.

By working as a team, employees will be able to identify their weakness. At the same time, they will be able to overcome their weaknesses as well.

By working as a team, the employees of a business organization will be able to improve their as well as organizational performance quality.

Role of Organizational Behaviour Theories:

Organizational behaviour theories provide a vivid idea about the appropriate and efficient structure of the modern business organization. It helps them to identify the loopholes of their organizational structure and rectify it accordingly. In order to put a remarkable footprint in the industry, it is important for them to design their organizational structure in an unique manner so they can provide efficient and effective service to the potential consumers. Thus, organizational behaviour theories play significant role in shaping the behaviour of organizational structure in this modern and competitive era (Hogg and Terry 2014).


As per the previous discussion, it can be stated that organizational behaviour theories helps the business leaders to carry out their business venture and earn the desired target.


Hogg, M.A. and Terry, D.J. eds., 2014. Social identity processes in organizational contexts. Psychology Press.

HU, W., 2015. Organizational Citizenship Behaviors of Directors: An Integrated Framework of Director Role-Identity and Boardroom Structure.

Lattal, K.A., 2014. Performance management: Changing behavior that drives organizational effectiveness.

Lee, M.J., Kim, S.S. and Kim, W., 2012. Service Employees' Organizational Citizenship Behaviors and Customer-Oriented Behaviors: An Accountability Theory Perpective. Journal of foodservice business research, 15(4), pp.335-361.

Miner, J.B., 2015. Organizational behavior 1: Essential theories of motivation and leadership. Routledge.

Yung Chou, S. and Pearson, J.M., 2012. Organizational citizenship behaviour in IT professionals: An expectancy theory approach. Management Research Review, 35(12), pp.1170-1186.

How to cite this essay: