Organizational behaviour is referred to the study of the interaction of a group of people within an organization. There have been many ideas regarding the concept of the organizational behaviours. It has been mentioned by some of the scholars that the organizational behaviours is one kind scientific approach that is based in the management of the workers of a company in terms of maintaining a proper and rich culture within an organization (Pinder 2014). On the other hand, some of the researcher states that organizational behaviour is a continuous process that works for the establishment of meaningful relationship among the employees of the firm along with the increase of the productivity of the same (Moore et al. 2012). This essay is focused on the organizational behaviour in terms of highlighting the issue of skill management within the workplace of a firm which leads to the increase of productivity for the organization as the whole.
There has been contradiction of various opinions by the researchers on the concept of the organizational behaviour, but the most important of all is focused on the skill and performance management of the staffs of the company in order to increase the productivity and enrich the organizational culture. The productivity of a certain firm is highly impacted by the organizational behaviour of the same (Miner 2015). On the other hand, organizational behaviour does not only indicate the increase of the employee number to positively increase the productivity, but stresses upon the skill management for the same. Therefore, the essay will present an argumentative and critical discussion on both the organizational culture as well as on the skill management of the staffs with regard to the organizational behaviour.
Skill management is considered as the practice that understands, develop and deploy people as well as their skills. The skill management is also considered to be one of the most important factors for the human resource management of a company in terms of increasing the productivity. A well implemented skill management must identify the skills required for the specific job roles (Jiang et al. 2012). It must be remembered by the management of the organization that the skills for every job role is different and requires different forces from external. Problem solving, decision making, planning, communication, time management are some of the most important areas of the employees in their respective job roles that requires the skills management from the external management system of the company. However, the human resource management of the firm is usually responsible for determining different skill management process for employees in terms of enhancing the skills and capabilities of them. The basic purpose of skill management is to identify the gaps of the employees and fill them up with the required resources.
There is several skill management process practised by most of the companies of late. Training, performance management, feedback, employee appraisal are some of the processes that is practised as the skill management process (Neffke and Henning 2013). This are directly or indirectly linked with the productivity of the employees for the company. The main objective of any company is to increase the production and therefore the skill management is one of the mandatory methods for increasing the productivity of the staffs. As mentioned before, not only the productivity is influenced by the skill management but also the organizational behaviour is enriched.
Training is one of the most common processes of the skill management. As mentioned previously in the essay that the human resource department of a company is responsible for conducting skill management process for the employees. Since increasing the number of people in the organization does not only increase the productivity, the proper identification and management of skills is important for the same (Pollitt 2013). After the identification of the required skills, the management of the same necessary. In terms of enhancing the skills of the employees, the human resource department of the company conducts various training programs within the workplace.
The importance of training lies in the enhancement of the existing skills and capabilities. During the training process the employees are examined by the management which helps them to identify the weaknesses of the staffs and arrange the training program accordingly. In the training, the employees develop new skills required for specific job roles. Therefore, training definitely plays an important role in organizational behaviour as well as in skill management. However, there are contradictory opinions about the training as one of the process of skill management. Some of the scholars say that training increases the level of satisfaction within the employees who have been the part of the training program, but decreases the satisfaction level for the remaining employees (Konings and Vanormelingen 2015). Along with this, some other scholars add to this opinion that there has been a disagreement between the management and the employees as well as the trained and untrained employees which affects the organizational culture and consequently leads to negative productivity. However, training is majorly appreciated skill management process for any company to influence the productivity.
Performance management is considered to be another important part of the skill management of the employees. Performance management is a continuous process of communication between the human resource department of the company and the employees of the same. This particular process goes on throughout the year and includes the activities of setting of objectives, identification of goals, providence of feedback and the review of the results. The entire process is based on the performance of the employees in terms of enhancing their productivity. The consistent and continuous process of evaluation of the performance of the employees is required for the performance management. This ongoing process helps the employees as well as the management to evaluate their performance and to take required initiatives accordingly (Pollitt 2013). For example, Google uses the performance management process extensively not only for increasing the productivity out of the people of the organization, but also for the maintaining an appropriate organizational behaviour within the workplace of the same.
The performance management includes range of activities from the employee appraisal to rewards and recognition. The performance of the employees enables them for the appraisals which further enable them for promotion. On the other hand, the feedback provided by the management of the companies on the basis of the performance of the employees, identifies the weaknesses of them (Bach 2012). And the positive feedbacks from the management motivate the employees and as the result of that the employees put more effort to the productivity. At the same time the organizational behaviour within the workplace is enhanced. Along with this, rewarding and recognizing the employees with the feedbacks and other performance management process also encourages and motivates the employees towards their specific job roles.
In an organization where a team works in collaboration to contribute different talents and skills posed by them, the employees are deemed to work within a productive surrounding (Marchington et al. 2016). As the organizations these days are observed to deal with the challenge of offering new services and products to address changing demands of the consumers, they focus on the team’s strength of innovating and creating. This indicates that the work groups require to skilfully managing for being productive. In a high performance job, an organization requires investing within human resources for social skills and innovation. Rather than competing with the employees within the group, a productive surrounding needs organization needs for preparing effective interpersonal relationships within the place of work (Jordan and Lloyd 2017). For ensuring organizational success, the management needs to make sure that it accepts all its group members talent and background that can contribute to the wide knowledge atoned by the team to work together and attain company objectives.
It is gathered that the stronger the work group within the company has interpersonal rapport; the better will be a team’s communication for enhanced productivity. Being a team play, organization along with its work groups has a responsibility to perform (M?ki and Kerosuo 2015). Huge work groups within which employees are taken into account within a team but do not have the necessary skills might result in idleness and poor productivity that might affect the team overall. Additionally, smaller groups with selected individuals tend to operate in more productive manner. If the team is managed skilfully within the organization, then each member has the visibility and is anticipated to address standards and generate results.
Depending on the skills possessed by the team suitable company culture is selected along with decision making and reward structure selection (Davis and Davis 2017). Organizational culture today focuses on self-expression. This indicates that the leader of the companies tries to develop a culture in which the employees employ their creativity along with encouraging innovative thinking. Such effective organizational culture is basically relied on self-organizing teams along with supportive project work groups. This requires managing the teams in a skilful manner that will make sure talent of each employee is utilised in their suitable work. One such example of skilfully managing teams to ensure organizational success can be observed on case of Toyota Company (Day and Shannon 2015). The company follows a collaborative organizational culture that increasing focuses on teamwork, consensus and decision making relied on shared view of the estimated results. The company focuses on encouraging trustworthiness and teamwork along with aggressiveness and creativity. Creative culture must be maintained by most of the companies in developing a skilful team for the reason that this culture tends to employ remote and self-managed teams that needs a level of autonomy in order to function in a better manner. For instance, Apple Inc organization follows a culture of developing string teams as this is deemed essential in ensuring effectiveness of the teamwork (Bourne 2016). They believe that if the work group comprises strong employees that have a lot of employees with identical skills. The company believes that the work groups can be technically effective but they might fail to consider minute details important for success of the organization. The most proficient team encompass members with different skills and strengths. Considering this, it can be elucidated that in case a team is increasingly technical it can be advantageous if it has a member who is not that proficient technically but has all the necessary skills for the work (Wagner III and Hollenbeck 2014).
Several benefits can be attained by an organization if it skilfully manages its work groups as this can ultimately contribute to the success of the company. Proper management and proper utilization of employee skills can facilitate the companies to increase its strengths. As this can facilitate a work division within a team in which each member might focus on all the aspects of a particular project to make an organization succeed (Wagner III and Hollenbeck 2014). For instance, it has been noticed in Woolworths Limited company that the employees work in a team and utilise their skills efficiently which facilitates them in which part the project the team members are comfortable in working. As the employees managed talents in different fields they manage tasks as per their expertise, they can easily divide their work based on the tasks they are comfortable with. In addition, certain other organization performance based advantages can be attained by the companies in case they manage its entire workforce skilfully. Skilful management of work groups also facilitates in improving the communication skills of employees. The importance of training lies in the enhancement of the existing skills and capabilities. During the training process the employees are examined by the management which helps them to identify the weaknesses of the staffs and arrange the training program accordingly. In the training, the employees develop new skills required for specific job roles. Therefore, training definitely plays an important role in organizational behaviour as well as in skill management. However, there are contradictory opinions about the training as one of the process of skill management. In a high performance job, an organization requires investing within human resources for social skills and innovation. Rather than competing with the employees within the group, a productive surrounding needs organization needs for preparing effective interpersonal relationships within the place of work (Sarangi and Shah 2015).
There are certain disadvantages in case any company is not that focussed about managing teams skilfully in attaining organizational success. Improper team management can result in unshared responsibility in case things go working within an organization (Kunnanatt 2016). In such scenario, if a project fails within the company, an efficient team will not provide support to one another in a way that they can take the blame or responsibility regarding the miss-happenings in the company. To ensure organizational success all the team members must work at their best for attaining superior outcomes. Moreover, not encouraging skilful team work among the employees within the organization can result in unequal participation and association among the different team members (Holmes and Stubbe 2015). For instance, Tesco evidenced that it turns out to be challenging to work within a team in case the employees does not put their best efforts in getting work done. Another disadvantage that can be faced by the companies in absence of skilfully managed work groups is clash in ideas regarding working towards attaining a common organizational goal. Organizational works might not be completed that can impact its success as a situation might arise where projects can fail or become wring with increasing difference in the working techniques of several people within the work group (Sarangi and Shah 2015).
This essay was focused on the organizational behaviour in terms of highlighting the issue of skill management within the workplace of a firm which leads to the increase of productivity for the organization as the whole. From the essay it is gathered that there have been many ideas regarding the concept of the organizational behaviours. It has been mentioned by some of the scholars that the organizational behaviours is one kind scientific approach that is based in the management of the workers of a company in terms of maintaining a proper and rich culture within an organization. Moreover, there is several skill management process practised by most of the companies of late. Training, performance management, feedback, employee appraisal are some of the processes that is practised as the skill management process. After the identification of the required skills, the management of the same necessary. In terms of enhancing the skills of the employees, the human resource department of the company conducts various training programs within the workplace. It is also revealed from the essay that the human resource management of the firm is usually responsible for determining different skill management process for employees in terms of enhancing the skills and capabilities of them. The basic purpose of skill management is to identify the gaps of the employees and fill them up with the required resources.
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