Japanese Business Communication & Etiquette Essay


Discuss about the Perspective of Japanese Business Communication and Etiquette.


The following paper looks into the matter of providing a basic concept pertaining to the market structure and Japanese business etiquette. In fact, cultural diversities and differences have always been effective with the basic understanding of the entire situations in business perspectives. In fact, this has been taken into certain consideration pertaining to the effective business understanding with the process that has been taken into consideration the basic changes in the total understanding of business need.

Japanese business etiquette has been one of the most searched topics in the international business studies. Due to the ceremonious venture in the country pertaining to the performances of effective business, perspectives have been taken into certain understanding of the environment. This process includes the comprehension of- politeness, sensitivity and good manners since the Japanese people are highly conscious about their professional and social values. In fact, this has been taken into certain consideration pertaining to the effective business understanding of the people. Since, Emily has chosen food and restaurant industry to be run in Japan, she needs to incorporate the Japanese business technique with her own professional value. In fact, this has been taken into certain consideration pertaining to the effective chances from the effective chances. This has effectively concerned the basic concept of the entire case with the positive understanding of Japanese business style.

Since there remains a huge difference in the mode of running business in Australia and Japan, the cultural and social difference, the business objective has to be taken into certain consideration with the effective understanding of the external environment.

The following steps can be followed while making a business venture in Japan from Australia:

An individual should understand that he needs to upgrade his behavior with that of the socio- cultural norms of the environment. An individual is internalized by his normal behavior that goes on throughout his life. This internalization becomes so deeply engrossed that most of the individuals is not digressed by the unfavorable situations for divergence. Japanese business venture teaches an individual their specific roles and status in other situations of the society. For instance, students, employees, leaders, employers, followers and teachers play their own different roles. An individual is made to adjust his or her own behavior in a way to bring in the correlation in the society. Moreover, there are other rights, privileges, responsibilities that are associated with every role thus intensifies the social welfare to keep social order in a relatively stable condition.

An individual gets to learn many skills from Japanese business venture that helps them in leading a better life in the society. They are taught the proper behavior as per different social situation so that they can receive good appreciation and not any negative response from others. It aspires an individual to become a good officer, teacher, mother or father as an effect of Japanese business venture. Society spreads its cultural values and gives special orientation like educational, religious and political, which enables an individual to lead a proper decent life. Thus, people learn their habits; self- conception, group norms and universe of discourse that make it possible to interact with people of the society and act according to the societal rules. Thus, the main goals of Japanese business venture include- teaching of impulse control, developing conscience and preparing an individual to act according to the society (Aronfreed, 2013).

Japanese business venture has five key agents- family, school, peer group, media and rehabilitation institutions. Family is the first place with whom the child first gets acquainted after taking birth in the world. The primary emotions like love, care, happiness and affection are all provided to the child by his family which forms the basis of how he will grow up to see the world around him. Parents deserve all the credit and blame for their child’s success and behavior in life but the proof determines that parents have a large impact. Sometimes a child also ends up resembling their parents not just in looks or appearance but more than that. The ways in which the parents socialize depends upon two important factors, i.e. the social strata of the parents and their own biological sex (Zarakol, 2014). School is where the child is given training about the rights and wrongs, ethical and unethical of the society. The three Rs are involved in the school curriculum- reading, writing and arithmetic. A child interacts daily a large part of their time with his fellow classmates, teachers and other authority figures that develop their interactive skill in the society. The peer group is a crucial juncture of the life that is influenced by some groups based on some specific characteristics or traits. This can be the after effect of their talent, their thirst for knowledge, sport activities and games; friends play a very important part in an individual’s life especially during his adolescence when he is influenced by his taste in music, clothes, and other aspects of his life. They have a tendency to join the group for these features and this leads in taking extra care for the children by the parents so that these do not affect their personality that might be difficult to give up. The media group has a big influence on the child, on their perspective and by sticking to the media; they like to have a role model that grabs their attention such that they would surpass that person. Movies, TV shows, popular music, magazines, websites and other media influence an individual’s political views, affinity for popular culture, views on men and women, people of other gender and color and other practices, values and beliefs. Sometimes, out of controversy the mass media is blamed for instigating the youth and imposing violence on them. A child gets badly affected by seeing violence in the movies even before reaching their adulthood. Mass media is also responsible for portraying racial and gender stereotypes. The final agent is religion that is not of prime importance. In recent days, people have less religious beliefs than it was in the earlier generations. The rehabilitation institutions like a prison, training centre for the armed forces, police institutes etc. have an impact on the individual who have stayed in such places. The training and discipline are given to such individuals who were unidentified even after leaving the places. These agents of Japanese business venture are essential for the human society because they act as the main platform of such an individual personality (Lytton, 2013).

Emily has been successful in having a career in food in Australia due to the quality and strategies of her business. After successfully establishing her business and shop named ‘The Aromatic Condiment shop’ in Perth, Emily now wishes to expand her business in business. In order to do so, Emily has scheduled her visit to Japan with Mr. Hamasaki in order to discuss the potential venture. Japan is a country that values social and behavioral aspect of the people. Therefore, in order to do business in Japan, Emily need to consider the cultural norms of the country. Loyalty towards the business organization is the most significant business etiquette for Japan. This highlights harmony, dedication and consistency in the business. The members of the Japanese organization are loyal towards the the organization and the fellow workers and if required they are ready to go beyond their job roles and responsibilities in order ensure the welfare of the customers. For example, the Japanese people are so dedicated towards their work that if conflicts arise between the family and work, the workers prefer prioritizing their work first.

Unlike western countries, silent communication in Japan is of utmost significance due to presence of homogeneity in the country. Speaking in excess is a sign of immaturity according to the Japanese etiquette. Therefore, silent communication signifies understanding by using body language or use of words to the minimum. Silent and indirect communication thereby, signifies harmony by providing a clearer picture.

According to the given case study, initially Emily needs to consider the extremely formal business culture of Japan in order to conduct business. For instance, Emily needs to address Mr. Hamasaki by his name followed by his surname instead of only addressing by his first name. Additionally, Emily needs to use meishi, the professional cards that are important part of Japanese business etiquette. The meishi needs to be empty as writing on the card is considered an impolite gesture. Moreover, the card must be exchanged at the beginning of the meeting and needs to be kept until the meeting ends. Emily needs to consider bestowing something upon Mr. Hamasaki after a business relationship is established. This is because Japan believes in bestowing gifts to the business delegates with company gifts. In Japan, exchanging gifts between

Communications in regards to two distinct cultures are defined as cross-cultural communication. In business, cross-cultural communications are vital, as failure to maintain cross-cultural communication leads to broken business relationships thereby, hampering it. According to the given case study, the potential cross-cultural barrier in communication is the language. Emily is an Australian, Mr. Hamasaki is Japanese, and both belongs to different cultures. According to the model of Dr. Hofstede, cultural norms play a significant role in maintaining interpersonal relationships. Therefore, according to the model, Emily needs to evaluate her actions, approach and decisions in order to avoid making mistakes. The model also highlights the confidence Emily needs to reflect in her personality while meeting Mr. Hamasaki.


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