1. What is going on?
The story comprises of two scenarios. In the first scenario, the manager of the company does not have any knowledge about programming and thus he asks Jean to complete the task within time. In the second scenario, Jean steals the work of another employee, incorporates it as her own work, and submitted the task within time. The main issue that is present in this case is that the employee whose work is stolen by jean does not have any knowledge that jean has stolen and submitted the work.
2. What are the facts?
The manager of the company does not have knowledge about the programming language and thus he asked Jean to complete the task in time, ignoring the fact, that jean is facing complexity in completing the task. As jean is unable to complete the task on time, steals the work of another employee and submitted the task in time. The main fact is that if the company is able to submit the work of Jean on time then the company will get the benefit and if it does not happens then Jean will be punished for stealing the work.
3. What are the issues?
The case includes various issues. The most important issue that is associated with the case is the lack of professionalism within the manager (Kerzner, 2013). He does not have knowledge about the programming and ask Jean to complete the work on time. On the other hand, jean has stolen the work of another employee in order to complete the task in time. Another major issue that is related with the case is that the employee will get affected and get punishment if Jean’s work will be submitted before.
4. Who is affected?
The only one who is getting affected in the case is one of the two employees. If the first employee submits the task before the second one then second employee will get punishment and if the second employee submits the task before Jean then jean will be punished for stealing the work of other.
5. What are the ethical issues and their implications?
The main ethical issue that is associated with the case is that the employees are negatively affected. Jean does not get sufficient time for completing the programming and as a result, he steals the work of another employee which is an ethical issue. (Viviani & Bruno, 2014). The problem will persist if the company does not bring changes in their management system.
6. What could have been done about it?
The only thing that can be done is to change the operational system of the company. The task must be allocated according to the abilities of the employees in order to minimize ethical issues that are associated with the stealing of another employee’s work (Fitzsimmons & Fitzsimmons, 2013).
7. What are the options?
There is only one option for minimizing the issues. The company must change its operational as well as management system with the better managers and employees. There must be proper guidelines on the work ethics of the employees (Speelman et al., 2014). Again several number of experts must be recruited who can estimate proper time that is required for completing the task.
8. Which option is the best and why?
The option is selected for mainly introducing better system of management in the company and for maintaining the work ethics of the staffs (Viviani & Bruno, 2014). This will also help in ensuring proper and effective handling of operations in the organization.
Fitzsimmons, J., & Fitzsimmons, M. (2013). Service management: Operations, strategy, information technology. McGraw-Hill Higher Education.
Kerzner, H. R. (2013). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Speelman, E. N., Groot, J. C., Garc?a-Barrios, L. E., Kok, K., van Keulen, H., & Tittonell, P. (2014). From coping to adaptation to economic and institutional change–trajectories of change in land-use management and social organization in a Biosphere Reserve community, Mexico. Land Use Policy, 41, 31-44.
Viviani, E., & Bruno, N. (2014). How Does One Become an Artist? A Copying Task Provides No Support for the" Upside-Down Drawing" Technique.