Implementation Of WMS To Improve Business Performance Essay


Discuss about the Implementation Of Warehouse Management System (Wms) to Improve Business Performance.



The report will discuss in detail about the implementation of warehouse management system to improve the business performance. The concept of warehouse management system that improves the overall inventory management via control of the level of inventory. It can also make sure that to improve the order filling and reduce the complete time cycle. the system can help in improving the inventory management via control of the specific inventory stages. Moreover, today's time warehouse management structure is based on building to control the whole practice of the warehouse (Acar et al., 2017). The complete logistic system is increased with the help of management of the warehouse. It further adds some set of value to the business via an increased system of logistic that rises the effectiveness and also the base of consumers. Also, the use of warehouses and storages decreases the cost of delivery because a central location offers the products despite so many outlets. The literature review will cover the significance of warehouse management with the case study of Jewel Fine Foods which manufactures chilled food, have factories, where the food is produced and stored in warehouses, supplies food to various retail stores and supermarkets.

Project objective

The study focus on the current warehouse management practices at Jewel Fine Foods to recognize the non-performance locations and restrictions of warehouse management. Thus, the main goal of the study is to recognize the overall scope for improving the warehouse management of the company and how it can increase the business performance of the organization (Atieh et al., 2016).

Project scope

The study is based on food production company called Jewel Fine Foods. It is also based on the whole experience as well as analysis of the daily work of the organization, the report further intends to get the current warehouse management practice as well as the areas for some improvements (Choy et al., 2014). But, the data, as well as finding, cannot be right and generalization to other stages may not be right from the research.

Literature review

The company in the discussion is Jewel Fine Food produces and distributes high-quality fresh foods to the customers. They have to get foods from many culture and flavour to provide the consumers. The organization make sure quality and good flavour at the time innovate new food items. This way, the WMS structure implementation and analyse of the company will be performed because the organization was facing issues with quality as well as management, a WMS will be discussed for this motive (Kembro et al., 2017). The frequency existing input and output of the food is a very crucial element in the warehouse because it majorly impacts the financial cases that can either help in making a profit or only sit in a warehouse (Lee et al., 2017). For instance, so many kinds of Indian food is based on storing will bring nothing good as the investment based on sitting with no scope at all of making any kind of business with it. In the end, the operations based on features like surveillance of inventory, stocking input and output, managing the orders as crucial features that immensely impact the management of the warehouse.

Implementation procedure of Warehouse Management system

The process of implementation can go through so many kinds of stages which are discussed in detail below: -

Stage 1: initiation of the project

In the initial stage of WMS implementation plan, the need for the system will be based on gaining clarity by the organization. There is a detailed map of the present business procedure, the organization must be assured of cross-functional team growth. The overall distribution centres, consumers and vendors, all stages can be categorised by the team of management of warehouse management system (Mehta et al., 2017). All kind of gaps in the inventory should be recognised by the warehouse management team.

Stage 2: configuration

The hardware needs of the new structure will be identified at this stage. All the three parties along with printers' peripherals as well as mobile hardware answers will be recognized at this stage. After setting up a software development cycle, the organization will grow a warehouse management structure.

Stage 3: testing

Evaluating or testing the warehouse management system from time and again can be the best way to execute the warehouse management system. In order to meet the best needs and objectives of the company, the firm will set up as well as configure the structure (Mehta et al., 2017).

Stage 4: training

The last stage of WMS is training. The team of the management in the warehouse will provide training on the new structure. For mobile related and web elements consumers, the organization will also provide end-user training.

Stage 5: support and deployment

The last stage is the growth as well as support phase. This stage will cover the procedure of functioning the WMS will supervise the organization. The constant support of the consumers will also be supervised at this phase.

Improvement of productivity tools of WMS

There are two tools that can be utilised to actually improve the warehouse management system or WMS. These are based on the barcode and further, put some light or pick it light supervision (Poirier, 2016). In warehouse management system, barcode actually plays an important role and to rightly track the shipping of every product and also track the record of sale quantity of the organization, barcode actually plays a crucial role. On the real-time phases, the barcode can actually access the inventory data without wasting any time. It can further decrease the overall cost of inventory stages (Pan et al., 2015). In paperwork of warehouse, the organization can utilise the barcode.


Management of warehouse is the significant part of the business. Effective warehouse management is the more crucial than any simple form of data. These elements are functioned by the warehouse management system. The business is further benefited by the warehouse management system by so many directions.

Decreasing operational cost

Expense or cost are the significant elements to function businesses. A well-planned and designed warehouse management system can help in decreasing the cost of operation in so many ways. The system also helps in allocating the labour as well as resources in an efficient manner which reduced the cost of operating the business. There are many expiring and perishable product are picked initially and the location of the items can be optimized very well to properly streamline picking work and putting away (Reyes et al., 2015). These elements are based on help to increase the saving which is considerable enough over a period of time in the financial year. The management system of warehouse also assists in decreasing the amount of waste in the company which is a help for financial saving for the organization.

Effective allocation of labour

Allocation of labour is the crucial factor to work the business inefficient manner. In a company, there are so many elements that are required to manage an effective manner at every phase of workflow like control of material, management of facility and management of employees etc. (Richards, 2017)

Research questions

Primary question

  1. How is warehouse management system effectively implemented in an organization to improve the business performance?

Secondary question

  1. What kind of changes does the Warehouse Management System bring in the organization?
  2. What are disadvantages of implementing Warehouse management system in an organization?

Research methodology

There are different arguments for using the qualitative and the quantitative methods. Hence, we are using the mixed methodology where the applications apply to the different data collection methods. This will also allow the detailed investigation where the report is related to the use of different perspectives and a step which will increase the confidence of the researcher for the data and the results. There have been use of the different resources which includes the interviews and the survey. Hence, the elements of both the qualitative and the quantitative methods has been used for the research. It is because there are different research questions that needs to be answered which are descriptive and explanatory.

Qualitative research

The process of qualitative research is based on a specific as well as right kind of exploratory research especially during the pilot phase of the research project. It is mainly utilised to discover and further gain a detailed understanding of individual-level experience, views, thoughts and fashions or trends and to further dig deep down into issues in hand. Because of the Warehouse Management System implementation in the company consist testing the process, the mixed research will assist in gaining clarity on the nature of use of the system (Ross, 2016). The qualitative research thus uses a detailed form of a questionnaire which will have some open-ended as well as close-ended questions.

Quantitative research

In simple words, quantitative research is only about so many numbers as well as figures. It can be used to rightly quantify views, approaches, behaviours and another form of defined elements with the objective to confirm the causal kind of hypotheses related to a particular element and generalize the outcome from the sample of the study towards general population (Rushton et al., 2014). To rightly use the methodology of quantitative research, a well-planned and structured interview must be conducted to the similar number of candidate answering the interviews either by phone or face to face.

Sample size

There will be many companies like Jewels Fine Foods who use and implement Warehouse Management system. The sample size will consist of many respondents from the organization to get their opinion and reacting related to the system in decision-making procedure. After recognizing the population, it is crucial for the researcher to actually draw a sample from the target population (Srinivasan and Swink, 2015).


The study will cover simple yet random sampling methods which will be used to interview many respondents to answer the research questions as well as evaluate the hypothesis. The pilot study will be carried right before the actual study to decide the overall effectiveness of the data collected and tools used for it right before the actual survey (Staudt et al., 2015).


The variables used in the research will dependent as well as independent. The dependent elements or variables will consist of the nature of the business, whether they utilise the standard kind of method of WMS or level of impact on the warehouse's performance along with nature of business (Wei et al., 2015).

Data collection

The survey will be given to many respondents through email while others will be offered personally, there will be participants that will be questioned to submit the filled form back to researcher after some time. The collected responses from the survey and interview will be then recorded electronically on Microsoft Excel and edited rightly.

Data analysis

The answer collected from the survey will be recorded in Microsoft Excel and well edited and the data will be transferred to a software to analysing the data and the data after analysis will be presented by using descriptive statistics like means, mode-based percentage and standard deviations.

Reliability and validity

The overall usage of mixed methodology in research is related to many threats to the validity and reliability of the outcome obtained.

Research limitation

  1. Long time & Effort needed for finding and collecting the resources to answer the different sets of the research questions.
  2. Most respondents might have a sound business enterprise.
  3. Some of the respondents might be out of reach, will be sent the questionnaires where the possibility is terms of biasing where the ability is to read, write and use the different internet services.

Time plan


Develop Current Research Issues




Design of Research Objectives/Aims




Literature Review




Data Collection




Questionnaire Designing








Data Analysis




Research Limitations




Final Submission




The important thing to understand is that warehouses plays an important role as part of the physical link or provide an interface which exists between a firm its consumers. The research also says that overall availability and delivery of consumer service shows a clear instance of adding some amount of value (Wu et al., 2015). Based on the study earlier, Jewel Fine Foods current performance of WMS is not very satisfactory as per the effectiveness and efficiency. Thus, effective and efficient warehouse management system has an important role to play for the company


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