Health And Social Care Services Essay


Task 1
1 Explain how technology can be used to support users of health and social care services in living independently
2 Analyse barriers to the use of technology to support users of health and social care services in living independently
3 Explain the benefits of these technologies to health and social care organisations and their users.
Task 2
1 Explain health and safety considerations in the use of technologies in health and social care
2 Discuss ethical considerations in the use of assistive technologies
3 Explain the impact of recent and emerging technological developments on health and social care services, organisations and care workers.


Task 1

1. Technology used to support the users of health and social care services in living independently

Independent living

The independent living means when immobilize people to work independently and technology has now made it easy for all. This immobilize people have right to live just like an ordinary people and has freedom for work and survive by keeping care for own health. Technology has fetched various modifications in health care. Technology has made the perception of independent living and assistive living more advance. With the case study it has been identified how technology has helped sally to manage life with its support. (Sanderson, Schacht and Clay, 1996)

Users of health and social care services

There are so many other people like sally who need to use the health and care services. The main objectives of service of health and care are to develop care for the disable, poor, physically challenged people with proper nursing and care. In some cases these service users are also the young people those are addicted with drugs and alcohol and better services to get better life. Generally the users of the health and social care services are the patients those who are surviving independently. To fulfil their requirements the idea of assistive living has been recognized. (Mitchell, 2009)

Meaning of assistive technology in health and social care

The assistive technology is a process which is operated by a team and operates with help, proper guidance and care, flexible and rehabilitative tool for people who are old, disable and physically challenged(De Jonge, Scherer and Rodger, 2007). The main objective of assistive technology in health and social care is to improve the ability of disable people. The assertive technology is of two types and that are assertive technologies’ tool and assertive technologies’ service. In the tools of assertive technologies, duration of item, definition of product system, modification of the product system and customization of product systems are included. In these assertive devices tools, the description of items and products, modification and customization of products are used for increasing, maintaining and improving the capabilities of disable people, children and old man. On another side, the service of assistive technologies can help the disable child in using this tools which are describe above. In the service of assertive technologies different types of factors are included (Curry, Riley and Battistoni, 2009).

The most significant thing which should be taken into account is the actual natural environment which is suitable for the children. Secondly, for improvement of ability of the children assertive technology teams, it is vital to purchase different types of plant and machinery, equipment and toys. Thirdly, for training of children, the proper applying and replacing is very important for any children or disable person. Coordinating and proper servicing is another part or factor of assertive technologies’ tools. Training is also a very necessary part for disable person. So, this is the assistive technology which can help the society with proper service of health and social care.

Description of the assistive technologies provided to Sally

Sally is a forty two years old woman. She is a working lady. However, presently Sally is not fit physically and is suffering from some diseases. She is undergoing neurological problems and cannot work properly for this job. For this reason Sally wants the support of assistive technologies. Sally’s main problem is her neurological disease. Assistive technology can help her with this problemby providing advice about proper physical works which will finally help Sally in losing her weight (Block, 2006)

As per case study, Sally, who is a middle age lady and now a neurologic patient is not proper treated by the doctor. As a result, this person is now psychic patent for wrong treatment of medicine. So for that, her family hasnow decided to take suggestion from assertive technologies. The assertive technology suggests that to take care for her with proper treatment. This treatment starts with physical exercise and proper diet chartbecause Sally is very weighty and this is not suitable for her physical condition. Besides that different types of therapies are applied for Sally’s mentally sickness. So this is provided by the assertive technology for her wellness. (Lambalgen and Hamm, 2005)

Technology provided to sally

With the aspects that sally should get a better life style some of the assistive technologies have been inform. Sally was supplied a larger keyboard as the fundamental assistive technology. The keyboard consist a wide exterior that make possible to type for sally even with restricted vision. The other important tool which has been provided to sally was personal digital assistant (PDA) this was very much useful for sally to breathe in a guarded way even while having the memory problems. This significant technology was also known as the pocket coach. Other small instrument for supporting her with driving, dressing sticks which help her to survive independently.

2. Barriers of technology in the independent living

Barriers of assistive technologies

There are different types of barriers which appear in independent living. The main barrier of assistive technology for providing independent life in health and social care was training programme. The other barriers are in the independent living is society. In many cases society is not supported for this independent living(Vaughn, 2003). The financial capacity is the main factor of this independent living. The assistive technology is very expensive technology.

Challenges faced by sally in using assistive technology

Sally was provided the PDA device in order to make her live a bit easier so that she can overcome her memory problems. But the challenges rise while learning the description of the personal device. Other challenges was the price related to the tool and so on mentioned above like society treatment, discrimination etc.

Solution for the barriers

The challenges can be conquer with an operative training programme associated with PDA device. Other barriers can be reducing by extending the information regarding assistive technology. It is essential for the society to be got responsive regarding assistive and independent living. It also important to support the health and social care services users.

3. Benefits of technologies to health and social care organisations and their user

Benefits of assistive technologies to users and their carers

The assistive technologies have different types of benefits. Assistive technology is of two types, they are Assistive technologies’ tool and Assistive technologies’ service. (Scherer, 2005). In this Assistivetools the description of items and products, modification and customization of products are used for increasing, maintaining and improving the capabilities of disable people, children and old man. In the service of Assistive technologies, different types of factors are included. The most important factor is to find the actual natural environment which is suitable for the children, improvement of ability of the children.

The benefits was that the number choice increased, growth in safety process the users become more independent and got more sense of control. Not merely this but also the quality of life has become much improved than previous. Burden over the carers has been reducing as well.

Sally’s benefits from the assistive technology

Sally’s life has come on path with help of assistive technology, not only this but even she was capable to drive as well. The technology has made sally’s life facilitated to live independently. With the supplied technologies she was able to survive without being burden upon any one.

Benefits of assistive technology for health and social care organisation

This technology make services more secure and protected which help the users to get safe living as well as provide more solitude and dignity than previous. Compensate the requirement of personal care. The other advantages are like it also promotes the health and safety methods, supply trainings and explore the information and awareness regarding the health issues and so on and also improve the quality of care.

Task 2

2. Health and safety considerations in the use of technologies in health and social care

Health and Safety Legislation 1974

As per health and safety legislation Act 1974 by the United Kingdom is mainly prepared for securing of activities of person who are attached with the social and health activities. According to the health and safety legislation act 1974 any unlawful work against health and social activities are penalised by the government of health and safety at work 1974(Anderson, 2008). The prime factor of this healthy and safety legislation act is to protect the people who work for health or safety or welfare. Secondly, the people who work with life risk are safeguarded with this Health and Safety regulation(Matthews and Ageros, 2010). Thirdly, under Health and Safety Act 1974 controls the production of gas or radiation which effects on nature or people.

With the act the possibilities of being constructive has been increase as well as it has become important to train staff which help to provide better services and make users more independent so that they are not considered as burden any more.

Considering of assistive technologies in health and social care practice –

The assistive technologies team mainly determine the disabilities of person and children who are mentally or physically challenged. The team of assistive technology first evaluate the need of disabled people and after that increase the ability of these children. The main consideration of assistive technology for the children is that beautiful handwriting, increase communication skills, mobility, self caring, to know about the levels of independence and recreation(Abbott, 2007). After delivering proper education the children are prepared for training programme strategy and different types of recreation for refreshment. Similarly, for any disable people the team of assistive technology prepare a training programme where the people are trained forself-caring, to know about the independence level and increase the communication skills. (Cornish and Ross, 2004)

For supporting Sally, describe the consideration of assistive technology

As per Health and Safety Regulation Act 1974, the team of assistive technology always evaluate a proper plan for assisting the mental or physical problem of disabled people who are employed in a reputed company as an accountant.In the Health and Safety work Act 1974, the occupational health and safety act is included.Allthe employers have responsibilities about their employees, customers or general public following the Health and Safety Work Act 1974. Sally, a woman of 42 years old works in a company as an accountant. However, recently she cannot work for her sudden pain in her left foot. After 18 months later,her family is much tensed about her mentally sickness. For that reason her family wantssuggestion from the assistive technology as per Health and Safety Regulation act 1974.

According to the management of Health and Safety Regulation Act 1999, the six categories of act are included in the regulation. The actual equipment used for work is included in the Health and Regulation Act 1974. The increasing of interactions as well as theincrease of independence is the most important part for the Sally. For proper treatment of Sally, the assistive technology finds the actual natural environment which is suitable for the Sally(Robson, Welham and Fosters Solicitors of Norwich, 2005). Secondly, for improvement of ability of the children, Assistive technology teams at first purchase different types of plant and machinery, equipment and toys. Thirdly, for training of Sally, the proper application and replacing is very important as it will help in proper treatment of Sally. Coordinating and proper servicing is another part or factor of Assistive technologies’ tools.

2. Ethical consideration of assistive technology

Ethics –Telecare is the best example which abides by all the ethical consideration as per health and safety regulation act 1974. The involvement with the patient, using reliable and safety equipment for treating the patients, social contact with the technological solution are the main services for the assistive technology.

Ethical considerations

According to Health and Social Care Act 1974, the different types of ethical consideration are used and those are autonomy, benefit, reducing risk and justice. The autonomy means when a disable person cannot take a decision for family, then volunteer is required by the assistive technology for decision making purpose. Benefit is another consideration of assistive technology (Eccles, 2010).


The assistive technology selects benefit as different types of equipment for proper treatment of patient. Reducing risk is the different types of assistive technology which is must be considered for avoiding any harmful work by the social worker. Justice as per Mental Capacity Act 2005 is very important consideration for the assistive technology. For proper true and fair view about Health and Safety Care Act 1974, the proper use of assistive technology is mandatory. It gives chances to get choices to the clients, looking for their approval while providing assistive technology the sally case would be the appropriate references. The other benefits of the subsequent ethical guideline are that stuff can be regulating with the formation of guidelines. With this the nurse and also the users will become conscious about the plan.

Disadvantages of not following ethical guideline

If there will be no regular subsequent regarding the ethical guidelines then the disadvantage would be that there will be no measures for check and control in the nonexistence of ethical guidelines.

Recommended compliance

With the implementation of the ethics while using assistive technology the life of users of health and social care services can become easy. If the services with the following of ethics provides the safe and secure care and privacy to the users as well as with the improved nursing facilities the use of these process will become more efficient. With consistent growth and development in the services, technologies, it would be possible that the system will improve more and can help more to the people.

3. Impact

Emerging assistive technologies to support health and social care services

The team of assistive technology at first suggested for proper training programme of Sally. After this, for her physical problem, some physical exercise has been suggested by the physical trainer and prescribed proper diet chart by the nutritionist (Self-care becomes more enterprising, 2009). The staff training is another consideration of assistive technology for better result of patient improvement. For development of treatment for the disable person or children, designing of new plan is mandatory by the manager of assistive technology.

With the impact of the recent technologies development on health and social care services it has been identified that the health and safety process has been more improved. It helps to increase efficiency as well as help to save time. Reduce the price of the services.

Positive technology of technical development

This assistive technology mainly increase the health and safety care for social development. The different types of equipment also help in increasing the efficiency of the work of assistive technology. The main objectives of assistive technology are to increase the quality of care for the patient (Parke and Clarke-Stewart, 2011).

Negative technology of development

In the assistive technology, high cost is the main negative impact of development of assistive technology act. For career development the training programme is very expensive for this technology. This led people to loss of the job and pressurizes the worker to get more skill.

Task 3

3. Identify Maggie’s specific needs

Specific needs

The requirement of a person who are suffering from physical disability, mental or emotional or there is high risk of developing one of them is known as specific needs. The specific needs refer to as basic needs of the person with a disadvantage background. (Swaffer, 2014).

Needs of people with dementia

Services should be provided according to the specific needs of people suffering from dementia, this includes creation of new services. (Henderson, 2010). A dementia care manager must be appointed for the person suffering from this disease. Communication with the person with dementia is very important. To determine the type of support and services needed by them a survey must be carried on including people with dementia and carers. Home care personnel must encourage people with dementia in their daily activities. (France, 2009).

Specific needs of Maggie

Maggie needs emotional support as she recently lost her husband. So her family members and friends should provide emotional care for sometimes as she is emotional very weak and need family support. (Tan, 2002). They should spend some quality time with her, as she is isolated and suffering from dementia. In this disease people may sometimes feel ignored, weak and lonely, patient needs love and support from their loved ones (Hvam, Mortensen and Riis, 2008). . Mrs Maggie is an active lady it won’t be fair if she is pressurized to take rest instead she must involve in some kind of physical activities like she must do aerobic, a kind of balance exercise. Playing games will also help her and can help her spend the energy. There must be someone who can take the charge of her medicines and food as she is dementia patient and so she forgets to have her medicines and food. (Yan, 2011)

As she has the habit to forget and may forgets to turn off the taps that leads to flood, to avoid this a note of closing the taps must be kept in such a place so that she can easy see it and regain the memory to close the tap. Someone must write some notes of her daily activities which she forgets and keep it to such a place so that she could easily find it and work according to it, this will enable her to carry out her activities without any difficulties.

3.2 Recommend assistive devices to support Maggie to continue living independently:

Telecare: Telecare is one of the assistive devices to support Maggie to continue living independently. She can use two types of Telecare service that are community alarm service which facilitates people to call for help at the time of need by pressing a button pendant that Maggie would be wearing around her neck. Another Telecare service is door contacts which alert carers that the person is going outside. This service identify the risk and according they can help the person.

Personal Digital Assistant

Maggie must keep a smart phone so that she can call the doctor at anytime. At the time of any risk she can also call the carers.

In this way information will be circulated from the patient to the doctor.

Talking Clock

A talking clock should be kept near Maggie so that it can help her remember the time. Talking clock not only help her remember her time but also will help her to perform her daily activities according to the time.

Flood Detector

As Maggie is suffering from dementia and have the habit of forgetting to turn off the taps, a tap detector must be built inside Maggie house so that if she forgets to turn off the taps the flood detector will detect it and according an alarm will ring and help the Maggie to remember to turn off the taps.

Automatic medication Dispenser

The most secure way to take the medication as needed is automatic medication dispenser. This system will facilitate Maggie to set the medications before in a locked box. An alarm is fixed in the box which will alert Maggie to take the medication and will ring continuously until the box is removed and reloaded.

3. Evaluate the usefulness of technology for users of health and social care services

The assistive technology which is recommended will be useful to Maggie is Automatic medication dispenser because the alarm will ring as soon as the medicine time come and will continue ringing until it is been removed and reloaded. This will help Maggie to take the medication on time.

And the assistive technology that may not be useful to Maggie due to dementia is talking clock. Talking clock may not be useful to Maggie because if automatic medication dispenser is placed in her house there is no use of talking clock because the main object is talking medication on time is fulfilled by the automatic medication dispenser.

As the condition of Maggie is deteriorating, her dependence on technology is increasing. As she has to depend on the telecare to get the help of carer. She has to depend on digital assistance her dependence on technology and loses her self confidence. In this way technology may not promote her independence.

The steps that are involved in Maggie Dementia Progress are:

  1. She must aim for 30minutes of aerobics five times a week.
  2. She must build muscle to pump up her brain
  3. She must follow a Mediterranean diet
  4. She must avoid trans fats and saturated fats


Maggie a 62 year old lady suffering from dementia. She lost her husband and is extremely active women but often forget to turn off the taps. To support her some remedies must be followed. She should do regular exercise must follow her diet. She used use some personal assistant technology to take the medications timely.


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