Evaluation Of Mastery In Tourism Management Essay


Discuss about the Evaluation of Mastery in Tourism Management.


Evaluation of Mastery in Tourism Management through CVF model

The CVF framework is useful in analyzing the competency level of the individuals working in organizations. This is a strategic management tool which is useful in guiding the managers in dealing with maintaining motivation for themselves as well for the other members present at their workplace. It seems that the human relations and the internal process model quadrant are best quadrants which help and guide managers in dealing with motivation for the others in the workplace. In the context of the human relations model quadrant, the managers need to be gathering and managing the important information required for making the managers to be dealing with motivation for the young and vibrant individuals working in tourism and hospitality sector (Martins et al. 2015). The managers need to have excellent communication skills and high stability and control over the activities they perform for motivating the others within the tourism sector. In the context of the internal process model, the managers play the role of a monitor and coordinator which helps them to deal with maintaining motivation for themselves and others (YouTube. 2018). The managers motivate by controlling and observing the activities performed by the employees within the sector. The managers need to understand the expectation and demands of the others at workplace. The managers should communicate well and provide useful information. This should be applied personally to attain mastery in management.

Understanding the external environment for tourism and hospitality manager

The modern hospitality and the tourism manager need to analyze the external environment before providing any advice and before managing any kind of destination visit for the tourists in any place in this world. The external environment has been placed on the external factors which has an influence on the tourism and hospitality sector. The average number of visits per day for the visitors, the attitudes and the behaviors of the visitors, the length of stay for the tourists, the authorized air landings affect the mindset of the tourism and hospitality manager. The next could be the development of the proper infrastructure, adequate planning, funding from the government and local agencies for promoting the cultural heritage and tourism in any particular area (Buhalis and Amaranggana 2015). The safety and the security of the tourists visiting in an place for example, tourist visit in India, where there is huge problem of security took place due to terrorism activities taken place. The tourism manager should be controlling the media activities and so that negative publicity of any tourist spot should not be there which affect tourism (YouTube. 2018). The modern tourist and hospitality manager should also be trying to develop sustainable tourism which needs to have effective and efficient usage of resources for the extension of economic and social benefits for the tourists.


Buhalis, D. and Amaranggana, A., 2015. Smart tourism destinations enhancing tourism experience through personalisation of services. In Information and communication technologies in tourism 2015 (pp. 377-389). Springer, Cham.

Martins, A., Lopes, A., Martins, I. and Petiz, O., 2015. Paths to success: Leveraging culture, leadership, and learning strategies. In Cross-cultural collaboration and leadership in modern organizations (pp. 236-254). IGI Global.

YouTube. 2018. Factors Affecting Tourism. [online] Available at: [Accessed 10 May 2018].

YouTube. 2018. What If Money Was No Object? - Alan Watts. [online] Available at: [Accessed 10 May 2018].

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