Attitudes In Employee Relationship Essay

Question:

Discuss about the Attitudes in Employee Relationship.

Answer:

Introduction:

Organizational behavior is the investigation which is concerned with the effects of the organizational structure on the behavior of the individual within the business corporation. The study also enables to observe the organizations through various perceptions which include various behaviors within the organizational structure and also that of the other business entities (Kashyap 2017). The organizational behavior has been segmented in two empirical division’s .i.e. macro and micro organizational behavior. Micro behavior refers to individual and group dynamics, whereas, macro refers to the whole organization and also the industries which also includes the adoption of the strategies, structures and the contingencies which guide this behavior.

The performance of an individual within the business entity has been observed to be made dependent on the bonds developed with the colleagues and the subordinates within the organization (Managementstudyguide 2017). A friendly connection between the employees is of very much essential for a smooth and easy in the discussion on the issues and conflicts if any. As no individual has a potential to perform alone. One of the main roles which are played by attitude is to enhance the relationship among the individuals. Positivity towards life and work is developed by a positive attitude. An individual who possesses a set of professional communication skills, or a high level of intelligence in working and if the positive attitude is absent then the impression won’t be that good (Nag 2012). The other individuals will be reluctant to speak and there will be chances of raising conflicts and issues. A negative attitude will be coming-up as the reason of several issues among the employees within the organizational structure. A negative attitude tends the individual to be reluctant and this will be proven problematic as it will portray bad image if-front of the superiors. This will lead the leaders or the superiors to lose trust in the individual.

Moreover, the attitudes have a great impact on the job satisfaction and performance level of an individual. Positivity in the attitude will make the employee accept all the tasks which are allotted by the superiors (intern.internship-uk 2015). This will enable the individual to perform the task and which will enhance the productivity and efficiency. Accepting the allotted task will portray a positive image in-front of the superiors; this will be proven beneficial for the individual as the superior can offer some rewards or incentives against the positive behavior. This in-turn will make the employee work with more dedication and interest, which will automatically enhance the performance bar and also the individual will be feeling satisfied with the job. Job satisfaction and performance level of an individual are linked to each other and also have impacts on each other (Pinder, 2014). Job satisfaction is connected to the productivity of an employee as greater the satisfaction the greater will be the dedication and which in-turn will reflect a high level of productivity. Also, a higher level of job satisfaction will lead the employees to perform their tasks with interest and which will decrease absenteeism. The satisfied employees are less likely to quit and this will tend the organization to apprise the employees who have retained and are performing well. A positive attitude of an employee aids the individual and business entity in attaining the goals and targets (Miner, 2015). A satisfied and well-performing employee will be providing positive and desired outcomes to a firm, for instance, a dedicated employee will be always into providing the best quality of services and higher productivity and which will lead to a higher level of satisfaction of customers. Moreover, the individuals who have positive attitude will also tend to behave politely with the customers which will also enhance the satisfaction level of employees and also they are less likely to turn-over, which will aid in establishing long-term bonds with the customers and which will also result in customer satisfaction (Wagner and Hollenbeck, 2014). Positivity in the attitude also leads to several aids which will be served to the individual and organization. Work leads to pressure and stress and positive attitude towards work can be considered as the remedy of busting the stress level. Positive thinking proved beneficial in reducing stress, this will enable the employees to be healthy and this will minimize the absenteeism which automatically enhances the productivity of the individuals and also of the organization.

In case of the groups or teams, the attitude of an employee plays a great role as it will influence the productivity and performance level of the team (Luthans, Luthans and Luthans, 2015). The team works on the sense of coordination, trust and other factors which are based on the feel of working together. An individual performing in a team is totally connected to the other team mates and the performance level of the individual will reflect in the performance charts of that employee. Moreover, when the individual is working in a group based task then he is supposed to work in a coordinated sense and should have trust on each other and this all will be made possible by positivity in the behavior. A positive attitude of the individual in a team will make the other employees comfortable and they will also try to indulge in the activities which are not a team task (DuBrin, 2013). A positive attitude will tend the other team mates to help and work in coordination. This all will bring enhancement to the performance level of the team as a whole.

Human resource has been considered as one of the most empirical assets of the business entity and also the attitude and behavior of an individual have several impacts on the business organization. A positive attitude will tend the individual to work with more dedication and interest which enhances the productivity and performance on the individual basis (Altman, Valenzi and Hodgetts, 2013). This performance level of an employee is added to the performance and productivity of the organization. Moreover, polite nature of the individual will be aiding the business entity in solving the queries of the customers in a positive and polite way which increases the satisfaction level of the customers. This will also aid in developing and establishing strong bonds and relations with the clients (Usman et al., 2015). Due to this, the customers will have an increase in the sense of trust and confidence about the brand and the same will be reflected in an increase in the sales and goodwill. The polite nature and positive behavior of an individual within the business entity will develop a positive image of the organization in the market which will be proven beneficial for the firm in many ways., for instance, a positive image will develop the brand equity and which will increase the confidence level of investors and as a result the business corporation will not have ace the financial crisis and also the business entity (Robbins and Judge, 2013).

In the limelight of the above-executed analysis, it has been concluded that human resource is one of the most significant assets of the business organization. There are varied factors which are considered as very much liable in stimulating the success and growth of the business entity. The attitude of an individual is one of the empirical factors which play a crucial role in stimulating the success and growth of the individual, a group and also that of the organization. There is a number of areas on which the impact of the attitude of the individual has been observed from the above essay. The above-presented essay has been made focusing on the significance of the attitude of the individual in relation to the individual, groups, and organization.

References

Altman, S., Valenzi, E. and Hodgetts, R.M., 2013. Organizational behavior: Theory and practice. Elsevier.

DuBrin, A.J., 2013. Fundamentals of organizational behavior: An applied perspective. Elsevier.

intern.internship-uk, 2015, Attitude and behavior at work, Assessed on 29th August 2017,

Kashyap, D, 2017, Organizational behavior: Definition characteristics and nature, Assessed on 29th August 2017,

Luthans, F., Luthans, B.C. and Luthans, K.W., 2015. Organizational behavior: An evidence-based approach. IAP.

Managementstudyguide, 2017, Role of attitudes in employee relationship, Assessed on 29th August 2017,

Miner, J.B., 2015. Organizational behavior 1: Essential theories of motivation and leadership. Routledge.

Nag, A, 2012, Significance of positive attitude in the workplace, Assessed onn29th August 2017,

Pinder, C.C., 2014. Work motivation in organizational behavior. Psychology Press.

Robbins, S.P. and Judge, T.A., 2013. Organizational Behavior Global. Pearson.

Usman, M., Shahzad, K., Roberts, K.W. and Zafar, M.A., 2015. The Effect of Job Insecurity on Attitude towards Change and Organizational Citizenship Behavior: Moderating Role of Isl?mic Work Ethics. Journal of Islamic Business and Management Vol, 5(1), p.70.

Wagner III, J.A. and Hollenbeck, J.R., 2014. Organizational behavior: Securing competitive advantage. Routledge.

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